If you are not fully satisfied with your purchase, you may return it within 14 days of receipt. Returned items must be in good, saleable condition. The cost and risk of return are the customer’s responsibility; please arrange postage with tracking. Returns sent by untracked or non-postal methods will not be accepted or refunded. You may request a refund, exchange, or a credit note.

Obtain a Returns Authorisation from us before returning any item. We’ll provide an RMA number which must be displayed clearly on the outside of the package. Items returned without an RMA will not be accepted. We will inspect returned items and, if they are in the same condition as supplied, issue any refund within 10 days.

Returns from business purchasers will only be accepted by prior mutual agreement.

We accept credit card, debit card, and PayPal. Card payments are processed securely by PayPal Card Processing Service. We do not take card details over the phone, and Amiska does not see or store card details at any time.

We will email confirmation of acceptance within 24 hours. No contract exists until that confirmation is sent. If a pricing error or supply issue occurs, we will contact you to confirm any changes before proceeding.

After acceptance, goods will be normally be  dispatched within 48 hours but please allow up to 10 days at times of holidays and high demand such as Christmas.

Goods will not be dispatched until payment has been made in full.

All goods remain the property of Amiska until paid for in full.

We will normally ship only to the cardholder’s billing address for security unless otherwise agreed in advance.

If exchanging by choice (non-faulty), you are responsible for all carriage and packing costs (typically return + re-delivery).

We aim to represent item colours accurately. Due to production and photography variations, returns for colour alone are only accepted if we have clearly misrepresented the item.

All items will be delivered; collection from our premises is not possible. If mistakes or losses occur we will usually replace or refund the order, except where an incorrect address was provided or the item was delivered and not retrieved from a neighbour or post office etc within a reasonable time.

By placing an order you agree to these Terms & Conditions.

English law governs all transactions.

Notify us by email immediately if an item arrives damaged. Claims will not be considered after 48 hours from delivery.